Bitget (@bitget)

Following the ETH withdrawals resumption on September 29, Bitget ETH inflows amounted to approximately 9,674, with outflows at approximately 9,023 ETH, as of 09:00 (UTC). This follows the resumption of BTC withdrawals across the Bitcoin and BSC networks on September 28.

Bitget will begin resuming withdrawals in orderly phases following the security incident identified on September 24. The vulnerability involved in the incident has been identified and remediated. Bitget's security and technical teams have since been conducting additional validation and security checks across the withdrawal infrastructure, while independent cybersecurity experts Mandiant and SlowMist continue to support the investigation. The temporary withdrawal pause remains a security measure and is not related to the availability of user assets. User account balances remain unaffected, and Bitget's Protection Fund covers the financial impact of this platform-wide incident. Withdrawals will resume in an orderly manner once these security checks are completed. The current withdrawal resumption schedule is as follows: > Sep 28, 8:00 (UTC): BTC (Bitcoin Network) > Sep 29, 8:00 (UTC): ETH (Ethereum, BSC, Arbitrum, Base, Optimism) > Sep 30, 8:00 (UTC): USDT (Ethereum, BSC, Solana, Tron) > Oct 2, 8:00 (UTC): Other Tokens / Fiat / P2P Our objective is to restore withdrawal services across all supported assets and networks as quickly and safely as possible. The incident remains contained, and no further unauthorized transfers are possible. User funds are unaffected throughout this process. Trading and deposits continue to operate. Users do not need to take any action ahead of the rollout. Withdrawal availability will be reflected directly on the Bitget platform, and users are advised to follow Bitget's official channels for updates.

𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧 𝗨𝗣𝗗𝗔𝗧𝗘𝗦: The withdrawal plan will be announced by September 26th, 4:00 AM UTC. We appreciate your patience on this matter. Based on the latest onchain tracing and classification of transactions, assets equivalent to approximately $387.5 million were transferred to attacker-controlled addresses across multiple networks. The revised figure reflects a more complete accounting of transfers that occurred during the incident, adding affected assets on Zcash and TRON that were not included in the initial estimate. It does not reflect further unauthorized transfers. The incident remains contained and no further unauthorized transfers are possible. The incident involved assets across Ethereum and several EVM networks, XRP Ledger, Zcash and TRON. The primary attacker-controlled receiving addresses identified to date are: → EVM: 0x770b10b273fc44fe9197d6bf20f145c2e98463ee → XRP: rwNhefsz1UQEusxhCvHip3RANinWi4CTck → ZEC: t1WgMdtND8NF7NDUuYmq8MpMj1NTCXkMDVG → TRON: TBWNguTTgezw9dVorX441C6nDrZpRxYwKD The confirmed affected assets include XRP, ETH, USDT, ZEC, USDC, USDT0, XAUt, BNB, AVAX and TRX. Our investigation and tracing efforts remain ongoing. The figures above reflect information confirmed at the time of publication and may be updated as additional transactions are classified and traced. The incident remains contained, with no further unauthorized transfers since the incident was contained, and the investigation with Mandiant and SlowMist remains ongoing Withdrawals remain temporarily paused while additional security checks and remediation are underway. Bitget will continue to provide verified updates on the investigation, asset recovery, withdrawal restoration and the User Protection Fund through its official channels. 𝘍𝘰𝘳 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴 𝘰𝘯𝘭𝘺.

[UPDATES] We are currently working with independent third-party experts Mandiant and SlowMist for a full investigation. Our first priority is our users. User balances remain intact, and Bitget's User Protection Fund covers the impact on this platform-wide incident. Bitget Wallet operates as a self-custodial wallet on a completely separate and independent infrastructure from Bitget Exchange and was not affected by this incident. Bitget Wallet users' assets remain onchain under users' control and remain unaffected. The Bitget Exchange platform continues to operate normally. Withdrawals are still temporarily paused while we complete additional security checks, and we will restore them as soon as we are confident that it is safe to do so. We know that during an incident like this, users want answers quickly. We will provide timely updates through Bitget's official channels.

At 18:31 UTC on September 24, 2026, Bitget’s security systems identified unauthorized transfers involving a limited number of hot wallets. Our security team immediately activated emergency response procedures and began a full investigation. Based on our current assessment, approximately $351.6 million in assets were affected. Bitget’s cold wallets and the overwhelming majority of platform assets remain secure and unaffected. Most importantly, user funds remain protected. The incident falls within the coverage of Bitget’s User Protection Fund, which currently holds more than $464 million. Customer account balances remain accurate, and deposits and trading continue to operate normally. As a precaution, withdrawals have been temporarily suspended while our teams complete a comprehensive security review. We have identified and flagged the relevant transfer addresses and have formally engaged law enforcement agencies and leading on-chain security partners. We are working around the clock to restore withdrawal services as soon as it is safe to do so. Bitget will provide further updates through our official channels. We will not speculate on the attack vector while the investigation remains ongoing. Our focus is on protecting users, securing all systems, and delivering complete transparency throughout this process.

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