Car Dealership Guy (@GuyDealership)
@GuyDealership
The voice of auto retail | news, intelligence & industry insight
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Why Dealers are Paying Ransom for their Own Customer Data
My conversation with Matt Leone, CEO at @drivecentric:
1:00 Why Dealers Shouldn't Build Software.
2:50 The Cost Fallacy Of Vibe Coding.
6:00 The Referee Analogy For Software.
8:40 Software Is An Obstacle.
11:50 Consolidation Isn't Happening.
13:30 The CRM Is Broken.
16:40 The VUCA Framework.
18:30 You're Replacing 7 Vendors.
21:30 Four Departments Don't Talk.
24:50 Why They Sell You A Car Post-Purchase.
29:50 Why Voice AI Is Replacing Typing.
35:10 Auto Is Still A Handshake Industry.
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