Before we automate a workflow, we always audit the client's current process.
This client used 17 steps to pay one invoice. For them, that was a simple workflow.
The audit took 2 to 3 weeks of interviews and process mining.
After the redesign:
- 17 steps to 7
- 24 days of cycle time to 6
- 6 exception loops to 1
- 18% straight-through rate to 87%
- $31 per invoice to $6
At 18%, most invoices went through an exception route.
We fixed that with process reengineering. Agents were only one part of it.
Show the client the full mess first. It breaks their heart, but they need it.
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Grok 4.5 made me realize something about AI agents nobody talks about:
Speed unlocks different way of working.
Slow models train you to fire off a task and walk away.
Come back in 10 minutes. Hope it's done.
Fast models put you in the loop.
Back and forth, back and forth, back and forth
Until you're not managing the AI, you're in flow with it.
I run 200 agents across every model out there.
The fast ones don't just save time.
They change how hard you can think.
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